Privacy Policy
Mondee, Inc. doing business as Mondee (“Mondee,” “we”, “us” or “our”) provides this privacy policy with the belief that all users of this Website and customers should understand how we collect, use, retain, transfer and disclose personal information via our Website at www.mondee.com (the “Website”), the various services offered by Mondee and our third party service providers, and the choices you have with regards to that information.
Our users (also “you” or “your”) may access several features and services on and through the Website, these include creating an account, logging in, using our online booking tool, earning rewards, applying for a job, scheduling a demo, emailing us, downloading a report, scheduling a free travel analysis, contacting us for information, subscribing to email updates, and referring us to a friend (collectively, the “Services”). Your personal information will include any information which is available to us and may reasonably be used to identify you (“Personal Information”). Personal Information will be collected, received and used by the Services as described in this Privacy Policy. The legal definition of Personal Information depends on your physical location and may include other types of information. Only the definition that applies to your physical location will apply to you under this Privacy Policy.
When you use the Services, you are consenting to the collection, storage, transfer, processing and other uses of your Personal Information for the purposes described in this policy. In some instances, the use of information collected through the Website will be limited to the purpose of providing the service for which our closed user group client (“Client(s)”) has engaged Mondee; in that case, a separate agreement (the “Client Agreement”) may govern the delivery, access and use of the Website, including the processing of Personal Information and data submitted through Clients. The Client that entered into the Client Agreement with Mondee may authorize us to collect, process, and store your Personal Information and associated Client data. If you have any questions about specific Website settings, what information Mondee has been authorized by Client to process on your behalf, you may contact the applicable Client administrator, or Mondee at the contact information in this Privacy Policy.
What happens when this Privacy Policy is changed?
If we decide to change the way we collect or use information, we will update this Privacy Policy to reflect the changes and notify you by updating the ‘last modified’ date below and posting a notice on the Services. If you use or access any of the Services after this policy is modified, you are bound by any changes to this Privacy Policy. If you do not agree to any changed version of this Privacy Policy, you should not use or access our Services.
This Privacy Policy was last modified on: Feb 02, 2022.
Personal Information We Collect About You and How We Use It
Information you provide us:
If you choose to use or access any of the Services, you must provide personal information in order to do so including your name, mailing address, email address, telephone number, known traveler identification number, passport number, other contact information, and travel itinerary data. This information is used to:
(i) provide login information to the Website and carry out processing functions and the Services Mondee has been contracted to provide by its Client, (ii) communicate with you by responding to your requests, comments and questions, (iii) improve the Website, and (iv) perform various account functions provided by Mondee. The GDPR legal basis for processing this information is: (a) the legitimate interest in communicating with you and improving the Website, and (b) the contractual obligation to perform the Services.
Email & Email Updates
When you contact us by email we collect your first name, last name and email address in order to respond to your request. When you sign up for email updates, we collect your email address in order to provide updates. When you opt-in to receive promotional emails, we will add you to our list to send you promotional, commercial and informational emails. The GDPR legal basis for processing this information is the legitimate interest in communicating with you and answering your questions.
Tracking Technologies & Cookies
When you visit the Website, we collect your IP address, and we use session “cookies” — a piece of information stored on your computer — to allow us to uniquely identify your browser while you are logged in and to enable us to process your online transactions. Session cookies also help us confirm your identity and are required in order to log into your account. Users who disable their web browsers’ ability to accept cookies will be able to browse the Website but will not be able to access or take advantage of the Services. We also use web beacons to monitor your browsing behavior if you link to another Website. The GDPR legal basis for processing this information is the contractual obligation to the Client to perform the Services.
The Website uses Google Analytics. For more information about Google analytic cookies, please see Google’s help pages and privacy policy:
Google’s Privacy Policy
Google’s Privacy Policy
Third parties may use cookies, web beacons, and similar technologies to collect or receive information from this Website and elsewhere on the internet. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here. Please note that this does not opt you out of being served generic ads.
Refer a Friend
When you refer us to a friend, we collect your friend’s first and last name, work email address, telephone number, and company name as well as your name, email address and company name. We use this information to send a one-time email to your friend inviting him or her to visit the Website. We store this information for the sole purpose of sending the one-time email and tracking the success of your referral. Your friend may request that we delete this information by contacting us at [email protected]. The GDPR legal basis for processing this information is your consent.
Job Applications
When you apply for a job, we collect your resume or CV, which may include your name, email address, postal address, telephone number and other information, and we request your phone number and current company. We use this information to assess your qualifications for the job you applied for and to contact you for an interview if we choose to do so. We will retain your information until the job is filled. If you would like us to delete this information, you may request that we do so by contacting us at [email protected]. The GDPR legal basis for processing this information is your consent.
Other Information:
Single Sign-On
You can log into the Website using sign-in services made available to you by the applicable Client or other service providers. These sign-in services will authenticate your identity and provide you the option to share certain Personal Information with us such as your name and email address to log-in to the Website. The GDPR legal basis for processing this information is the contractual obligation to the Client to perform the Services.
Information related to data collected for or received from our Clients and used in providing the Services
The Website enables users to book business travel and earn rewards for doing so. When acting as a service provider, Mondee only receives and collects information under the direction of its Clients. The Client Agreement may govern the delivery, access and use of the Website and Services, including the processing of Personal Information and data submitted through Client accounts. The applicable Client (the closed user group of which you are a member) controls the Website and any associated Client data. Client data will be used by Mondee in accordance with the Client’s instructions, applicable terms of the Client Agreement, this Privacy Policy, and as required by law. Mondee acts as the data processor of Client data at the direction of the client, who acts as the data controller. Mondee also uses other information in furtherance of our legitimate interests in operating the Services.
If you have any questions about specific Website settings, what information Mondee has been authorized by Client to process, or its privacy practices, you may contact the applicable Client administrator. If you no longer wish to have your Personal Information used by one of our Clients that use the Services, please contact your Client administrator. The GDPR legal basis for processing this information is the contractual obligation to the Client to perform the Services.